Terms and conditions
OUR SERVICES: ‘We’, MidDerm Ltd, offer private dermatologic care. As such, a recommendation for an intervention or other treatment will not be given if this is contrary to the expert opinion of the consultant Dermatologist.
CONTRACT: We will provide private medical services, as defined under ‘Our Services’ above, and within the scope of our clinical practice, to ‘You’, the patient.
LIABILITY: MidDerm Ltd will not be liable in contract, tort or otherwise for any economic loss (including, without limitation, loss of profit), or for any other special, indirect or consequential loss or damage arising out of, or in connection with, its provision of any goods and/or services to you. It is the your responsibility to ensure that you provide us with all relevant medical details at each consultation or treatment. We will not be liable for any damage that occurs as a result of the your failure to disclose such details. You agree to comply with all instructions and/or recommendations given to you by, or on behalf of, MidDerm Ltd regarding your care.
CANCELLING AN APPOINTMENT: If you are unable to attend your appointment, you must give us 24 hours’ notice to avoid incurring a £50 cancellation fee. If you fail to attend an appointment without giving 24 hours’ notice, we may charge a cancellation fee of £50.
ARRIVING FOR YOUR APPOINTMENT: Please arrive for your appointment at least 10 minutes in advance so that the necessary paperwork can be completed.
REFERRER/GP: Your consultant will inform your GP and your referrer of your consultation or treatment unless specifically requested by you.
SELF-FUNDING PATIENTS: You agree to pay for the services that we have provided to you, as per the fee schedule below. Prices for other items of services which are not listed will be quoted in advance, following consultation. For procedures, the fees charged by us are exclusive to any additional charges that may be made by the hospital.
Fees for consultations for self-funding patients (from 1 Jan 2021)
Initial consultation (30 mins) | £200 |
Initial extended consultation (40 mins) | £250 |
Follow up consultation (20 mins) | £160 |
Payment should be made directly to the consultant by debit card, credit card or in cash at the end of the consultation. If paying by cash, please ensure the correct amount is given as our staff do not carry change. Payment by cheque or any other method is not accepted. A receipt will be provided by post.
INSURED PATIENTS: We will invoice your insurance company directly if you provide us with complete details of your scheme, policy number and pre-authorisation number. Please be advised that insured patients are liable for full payment as the contract to provide services is with the patient, and not the insurance company. You must therefore inform your insurance company of consultations and surgery and confirm you have adequate cover. If your insurer declines to settle your invoice in part or in full, any shortfall or lack of cover will be due from you. If you are unsure, we recommend you contact your insurer for advice before scheduling any services with us. We will adhere to the fee schedules set by the major insurance companies and details may be obtained directly from the individual’s insurance company. These fees may differ to the fee schedule which we have for self-funding patients.
SPONSORED PATIENTS: A sponsored patient is required to settle their account on the day of the appointment, as per the arrangements for a self-funding patient, by debit card, credit card or in cash. A guarantee of payment, or any other payment arrangement, is not accepted.
LATE OR RETURNED PAYMENTS: Interest on overdue invoices is applied at a rate of 8% a year plus the reference rate and is applicable once 14 days have elapsed following consultation or treatment. MidDerm Ltd reserves the right to charge a £10 administration fee for late or returned payments in addition to reasonable debt recovery costs incurred.
REFUNDS : Refunds are not provided.
FRAUD AND DEBT COLLECTION: Information may be disclosed to others, including debt collection agencies, with a view to recovering any unpaid debts or other costs. Where we instruct debt collection agencies, you may become liable for any additional costs incurred.
Last updated: 16 Sep 2024